ASAC Online Tutoring

The Academic Support & Achievement Center (ASAC) provides free online tutoring to all current Mt. SAC students via Zoom. We offer drop-in one-on-one and in-class academic support/group tutoring (SI/ET/SG) services for multiple subjects.  

Spring 2024 Hours of Operation:

*For schedule of specific courses, go to our online drop-in tutoring schedule by subject
In-Person Tutoring begins March 4th
Monday - Thursday: 9:00 AM - 7:00 PM
Friday and Saturday: 9:00 AM - 4:00 PM

*For schedule of specific courses, go to our in-person drop-in tutoring schedule by subject

Online Tutoring begins March 4th
Monday - Thursday: 9:00 AM - 7:00 PM
Friday and Saturday: 9:00 AM - 4:00 PM

Need tutoring after hours? Net Tutor has tutors available 24/7 for math and English as well as other subjects. For more information, please visit Mt. SAC's Net Tutor page.

Instructions On How to Access ASAC Online Tutoring

STEP 1: Register for ASAC Tutoring

  • Go to your portal class registration page and add the ASAC tutoring CRN that corresponds to the course/s that you are seeking tutoring in.

  • If you receive a "duplicate" error message during registration, re-enter the tutoring CRN(s) you want to register to override the error. 

  • Registering for tutoring is done on a semester-basis. Tutoring CRNs are non-credit and will not affect your GPA. 

STEP 2: Attend Tutoring Session

  • Please have your Mt. SAC email and student ID number ready.

  • The check-in process may take up to 3 minutes per student since students are admitted one at a time to ensure quality of service. 

  • You can also access the ASAC online tutoring link  in Canvas. Note that it can take up to 20 minutes for the ASAC Online Tutoring course to show in your Canvas account after registration.

  • To make an online tutoring appointment, please go our ASAC appointment scheduler.

Preparing For Your Online Tutoring Session

    • Tutoring Schedule
    • Zoom Video Tutorials
    • Student-Tutor Expectations
      • Students are expected to have their course materials related to the assignment ready when entering the Zoom tutoring rooms. These include: assignment sheets, textbooks, class notes, and class syllabus.

      • Tutors will provide suggestions on how to improve the students' work or guide students on how to solve problems. Tutors will not, however, do the students' assignment.

      • In addition to content support, tutors may cover study skills strategies as needed.

      • To promote independent learning, students are entitled to up to 30 minutes per session.

      • After the session is complete, students are expected to exit the tutoring room. If you need an additional session, you may sign up again by clicking on the Zoom link in the ASAC Online Tutoring course.

      • Students are not permitted to have back-to-back sessions. Students who just finished a session must wait at least 30 minutes before signing up again for another session.

      • All students are required to abide by Mt. SAC's Standards of Conduct Policy and failure to do so may result in disciplinary action such as removal from the virtual tutoring room and/or suspending access to ASAC's online tutoring services. 
    • Maximizing Your Online Tutoring Sessions
      • Come prepared for your tutoring sessions with all the needed materials.

      • Get tutoring early and often to avoid falling behind in class.

      • Review your assignment and have your questions ready before your tutoring session.

      • Set realistic goals you want to accomplish. Tutors will not do the work for you, but they can help you get better at doing it yourself.

      • Actively participate in the tutoring session, and work with the tutor to identify and clarify areas that need strengthening.

Student Resources for Online Learning 

Tutoring Technical Support

    • General Information
      • Zoom is available on different devices, but to get the most out of your  tutoring session, we recommend that you use a laptop or desktop computer when accessing our online tutors.
      • Our ASAC staff will assist you in resolving your technical difficulties to the best of their abilities. However, in the event that your technical issues cannot be resolved by quickly troubleshooting them, you may be asked to restart your device and rejoin the tutoring session.
    • Audio Support
      • Audio Zoom support page
      • In the event that your audio fails during your tutoring session, please communicate this issue to the tutor via the chat box inside Zoom.
    • Video Support
      • Video Zoom support page
      • If you are experiencing issues sharing a document, application, or web browser using the "Share Screen" feature, check that your original source is open and not minimized.
    • Internet Connectivity
      • In the event that your internet connection becomes unstable, please disable your Zoom video. Also, check if other devices in your surroundings are using the same internet connection. If possible, turn off those devices since they may be causing your internet to become unstable.
      • If you are experiencing issues with your wireless connection, try to be as near as possible to your WiFi router/modem to maintain a stable connection.
      • There may be times when our tutors are experiencing connectivity issues. If you are in a tutoring session and such an issue arises, please immediately notify our front counter staff by returning to the main room or using the "Ask Help" feature inside your tutoring room. We will do our best to assign you to another available tutor.

        If you get disconnected during your session, please reconnect as soon as you can, and our front counter staff will re-admit you as soon as you are in the waiting room.

    • Zoom System Requirements
    • Zoom Support for Commonly Used Features in a Tutoring Session
    • Contact Us

Faculty Support


Spring 2024
        In-Person and Online Tutoring:
        M-Th: 9AM - 7PM
        F-Sat: 9AM - 4PM
Tutoring hours are modified during fall and spring finals week. Finals week schedule is posted prior to exam week.

 Bldg. 6-101, South Entrance / Zoom
(909) 274-4300

ASAC Events